Frequently Asked Questions
Everything you need to know about your LØCI experience
What materials are LØCI sneakers made from?
Our sneakers are crafted using premium vegan materials, including recycled ocean plastic (recycled PET), cork, and natural rubber, ensuring luxury quality with a sustainable footprint.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-10 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please visit our returns portal to generate a prepaid shipping label.
Are LØCI sneakers true to size?
Yes, our footwear generally fits true to size. If you are between sizes, we recommend sizing up for the most comfortable fit.
Do you offer international shipping?
We ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your delivery address.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and interest-free installment options via Klarna and Clearpay.